Privacy Policy

Last Updated: October 29, 2025

Welcome to ScrapDMS. This Privacy Policy explains how we collect, use, store, and protect your personal and document-related data when you use our Document Management Software (“Software”, “Service”, or “Platform”). By using ScrapDMS, you agree to the terms of this Privacy Policy.

---

1. Information We Collect

ScrapDMS processes and stores documents and related information to help businesses manage their scrap-related workflows efficiently. The types of information we may collect or process include:

• Invoices and related billing documents
• E-way Bills
• Weightment Slips
• LR (Lorry Receipt) Copies
• Driver and Vehicle Photographs
• Basic user account details (e.g., name, email address, company name, contact number)
• Your Geo Location - precise or approximate location
• System and usage data (e.g., IP address, browser type, access time)

---

2. How We Use the Information

The collected data is used for the following purposes:

• To process, store, and manage documents securely
• To provide users with access to document records and reports
• To improve system functionality, security, and performance
• To communicate updates, alerts, or important notifications
• To comply with applicable laws and regulations

---

3. Data Storage and Security

We use industry-standard security measures to protect your documents and personal data. All files are stored on secure servers with restricted access, and data transmission is protected using encryption protocols (e.g., HTTPS, SSL).

While we take reasonable precautions to safeguard your data, no electronic storage or transmission method is 100% secure. You acknowledge that you use the Service at your own risk.

---

4. Data Sharing and Disclosure

We do not sell, rent, or trade your information to third parties. Data may only be shared in the following circumstances:

• With your explicit consent
• With service providers who assist in software hosting, maintenance, or analytics (under strict confidentiality agreements)
• When required by law, regulation, or valid legal process

---

5. User Responsibilities

Users are responsible for ensuring that the data and documents they upload comply with applicable data protection laws. You should avoid uploading sensitive personal information unless necessary for your business processes.

---

6. Data Retention

Documents and personal data are retained as long as your account remains active or as required to fulfill legal or operational obligations. You may request deletion of your data by contacting our support team.

---

7. Location Information

Our app collects and uses location data to provide certain features and improve user experience. We may collect your device's precise or approximate location (using GPS, Wi-Fi, and network-based methods) when you grant permission.
Your location data will be used to tag the document uploaded.
We may store this information securely on our servers, and it will only be retained for as long as necessary to fulfill the purposes described in this Privacy Policy.
We do not share your location information with third parties except as required by law or with your explicit consent.

You can withdraw permission to access your location at any time through your device settings, but doing so may limit some app features.

---

8. Cookies and Tracking

ScrapDMS may use cookies or similar tracking technologies to enhance your experience, manage sessions, and analyze usage. You can manage cookie preferences in your browser settings.

---

9. Your Rights

You have the right to:

• Access, review, or update your personal data
• Request deletion of your account or associated data
• Withdraw consent where applicable
• Raise concerns about data handling

To exercise these rights, please contact us using the details below.

---

10. Third-Party Services

Our platform may contain links or integrations with third-party tools or websites. ScrapDMS is not responsible for the privacy practices of these third parties. We encourage you to review their respective policies.

---

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Service after such updates constitutes your acceptance of the revised policy.

---

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact:

ScrapDMS Privacy Team
Email: contact@scrapdms.com
Website: www.scrapdms.com

© 2025 ScrapDMS. All rights reserved.